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On a physical card, the claim code is on the back under a silver scratch-off strip. On an e-gift card, the claim code is in the email or text message you received.

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Physical gift card

1

Turn the card over

Look at the back side.
2

Find the silver strip

The code is hidden under it.
3

Scratch gently

Use a coin or fingernail. Do not scratch too hard.
4

Read the code

It is a mix of letters and numbers.

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E-gift card (email or text)

1

Open the gift message

Check your email inbox, spam folder, or text messages.
2

Find the claim code

It is shown clearly in the message.
3

Copy the code

Paste it on amazon.com/redeem.

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Printed or receipt gift card

  • Look for the label Claim Code on the printout or receipt.
  • Do not confuse it with the card number or barcode number.
Code damaged while scratching? Keep the card and receipt, then contact Amazon customer service through the official Amazon website.

Redeem on website

Redeem in the app

Third-party disclaimer: This website is an independent user guide. It is not affiliated with, endorsed by, or sponsored by Amazon.com, Inc. or its affiliates. “Amazon” and related marks are trademarks of Amazon.com, Inc. For official support, visit amazon.com directly. We never ask for your gift card codes, passwords, or payment details.