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A gift card balance stays on the account that redeemed it and generally cannot be moved to another account. If the card is for someone else, give them the unused claim code so they can redeem it on their own account at amazon.com/redeem.

If the card is for someone else

1

Do not redeem it yourself

Keep the code unused.
2

Give them the card or code

Hand over the card or forward the gift email.
3

They sign in to their account

On amazon.com/redeem.
4

They enter the code

The balance goes to their account.

Redeemed on the wrong account?

1

Check which account you used

Look at the email address you signed in with.
2

Contact Amazon customer service

Use the official Amazon website and explain the issue.
Want to send money as a gift? Buy a new Amazon gift card for that person instead of redeeming one for them.

Third-party disclaimer: This website is an independent user guide. It is not affiliated with, endorsed by, or sponsored by Amazon.com, Inc. or its affiliates. “Amazon” and related marks are trademarks of Amazon.com, Inc. For official support, visit amazon.com directly. We never ask for your gift card codes, passwords, or payment details.